1.1 We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of Our control may result in delays. RS Collections does not accept any liability for loss or damage suffered by anyone as a result of any such delays.

1.2 The date of dispatch listed on the Website is the estimated date of dispatch as is reasonably estimated by rscollections.com.au. Where scheduled dispatch of a Product is delayed by more than one week, Customers will be notified by e-mail via the e-mail address nominated in their Order. Customers are permitted to cancel their Order and receive a refund or store credit at any time prior to dispatch of the Product(s).

1.3 rscollections.com.au will not deliver Products to PO Box addresses.

1.4 Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.

1.5 The couriers or postal services nominated by rscollections.com.au will deliver Products during local business hours (9am to 5pm, Monday to Friday) in most situations.

1.6 rscollections.com.au is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the courier nominated by us (as notified to the Customer) in relation to date and time of delivery. rscollections.com.au shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.

1.7 rscollections.com.au reserves the right to not ship to remote or rural locations.